We are an UNMANAGED vps service provider. But that doesn't mean we abandoned you! We're a team of IT professionals, trained and experienced in the Web Hosting industry. We will be there for you whenever you will need us. 24/7/365, at your service.
If, for any reason, you are not satisfied with our service, simply request a refund. We offer a 48-hour guarantee with no question asked. If you are not satisfied, inform us within 48 hours of service set up and your payment for the hosting services will be returned. There is absolutely no refund for shared hosting service. You can always start from the free tier and upgrade as necessary.
Here at Nexus Bytes LLC, you, our customers are our #1 priority and we strive to make you happy. Your satisfaction is what we care about and we will do everything and anything we can, that is within our policy and capability to ensure you are 100% satisfied. We care about your opinion and we do listen to your concerns and love your feedback. If you have any question, concern, or feedback regarding the services we provide, please reach out to us by clicking here
We know how important your project is. Unstable server and system downtime should be the least of your concerns and this is exactly why we guarantee 99.9% Network and Hardware uptime backed by our Service Level Agreement.
While we can not predict the future, we firmly believe that customers should pay exactly what they have signed up for! To protect our customers from any kind of price increase, every plan/promo is guaranteed to remain the same for at least 2 years or the Maximum Duration of the existing service period (whatever the highest), unless stated otherwise in the product/promo description. In the event of a price increase, you, our customer, will be notified at least 30 days before the end of your billing cycle.